Terms of Service

SOUNDVIA — TERMS OF SERVICE Effective Date: 13 March 2026 Last Updated: 05 May 2026 Platform: soundvia.eu Operator: Soundvia LLC, a Wyoming limited liability company. Contact: [email protected]

PLEASE READ THESE TERMS OF SERVICE ("TERMS") CAREFULLY BEFORE USING SOUNDVIA. BY ACCESSING OR USING THE PLATFORM YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE, YOU MUST NOT USE SOUNDVIA.

1. DEFINITIONS

"Platform" means the Soundvia website, web application, and any associated services operated at soundvia.eu.

"We", "Us", "Our" refers to Soundvia LLC.

"You", "User" refers to any individual or entity accessing or using the Platform.

"Content" means any audio, images, text, metadata, comments, lyrics, tags, or other material uploaded, submitted, or transmitted through the Platform.

"Artist Content" means music tracks, releases, cover artwork, lyrics, and associated metadata uploaded by users in an artist capacity.

"Release" means a collection of one or more tracks grouped as a Single (1 track), EP (2-5 tracks), or Album (6 or more tracks), published through the Platform's release system.

"Label" means a music label account granted partner access to the Platform.

"Distributor" means a distribution partner account granted access to the Platform.

"HLS" means HTTP Live Streaming, the adaptive audio delivery format used by the Platform to serve audio content.

"Valid Stream" means a stream event in which more than 50 seconds of a track has been played, as measured by Platform telemetry and validated by server-side anti-abuse controls.

"Bump" means the track promotion feature that temporarily increases a track's visibility in recommendation and discovery feeds for a 48-hour window.

"Library" means the personal collection of saved Releases and Playlists associated with a User's account.

"Artist Plus" means Soundvia's paid subscription tier that unlocks additional creator features, including entitlement-gated tooling and higher promotion limits, subject to these Terms and current product configuration.

"Legacy Donator" means a user with historical donation-based perks granted before Artist Plus rollout. Legacy Donator perks may continue in parallel with Artist Plus during migration periods as described by the Platform.

"Invite Code" means a unique alphanumeric code used in certain invite-gated campaigns, referral flows, or limited-access periods.

"Alpha Phase" means Soundvia's prior invite-only test period that preceded the current Beta Phase.

"Beta Phase" means the pre-revenue, pre-royalty period of Soundvia LLC operations that follows the Alpha Phase, as further described in Section 18.

"Secondary Artist" means a featured or contributing artist credited on a track who is not the primary uploading artist, whose credit is subject to acceptance as described in Section 5A.

"Comment" means any text message posted by a User on a track's public page through the Platform's comment system.

"Timed Comment" means a Comment associated with a specific timestamp position within a track.

"Synced Lyrics" means track lyrics formatted with timestamps enabling word-by-word or line-by-line synchronisation with playback.

"Cherry Summary" means an AI-assisted lyrics insight feature on track pages that may generate a short summary, themes with example lyric excerpts, moods, and an age rating label for informational purposes.

"Cherry Select" means an AI-assisted recommendation chat feature that accepts user prompts and returns conversational responses and suggested tracks.

"Community Lyrics" means lyrics submitted by a User who is not the primary or secondary artist on a track, subject to the moderation process described in Section 5B.

"Tag" means a short descriptive keyword associated with a track or release for the purposes of discovery and categorisation.

"Artist Picks" means up to three tracks designated by an artist as featured content on their public profile, as described in Section 5C.

"Lyric Video Export" means a video file generated by the Platform's lyric video maker tool, combining a user-created video with a track's audio and synced lyrics.

"Party Session" means a shared listening session in which multiple users listen to the same content simultaneously, as described in Section 7B.

"Direct Message" or "DM" means a private message sent between two users through the Platform's encrypted messaging system, as described in Section 7C.

"Developer App" means an application registered by a user through the Platform's developer portal for the purpose of accessing the Soundvia public API.

"OAuth Authorization" means the scope-based authorization process through which you allow a Developer App to request specific account permissions and obtain time-limited access tokens, subject to these Terms.

"Pre-Save" means a feature allowing users to register interest in an unreleased Release so that it is automatically added to their Library upon its release date, as described in Section 14A.

"Profile Customisation" means the visual styling features available to users for personalising the appearance of their public profile page, as described in Section 5D.

2. ELIGIBILITY

2.1 You must be at least 16 years of age to create an account and use Soundvia. Users between the ages of 16 and 18 must have the consent of a parent or legal guardian.

2.2 If you are accessing Soundvia on behalf of a legal entity, you represent that you have authority to bind that entity to these Terms.

2.3 Soundvia is not directed at children under the age of 16. If we become aware that a user is under 16, we will delete their account and associated data.

3. ACCOUNTS AND REGISTRATION

3.1 Account Creation. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. Soundvia LLC currently operates open public registration in Beta and may introduce invite-gated campaigns, temporary access controls, or eligibility checks for specific features or regions at any time.

3.2 Invite Codes. Invite Codes may be issued to eligible users for referral, promotional, or limited-access onboarding flows. An Invite Code is not currently required for standard account registration during the Beta Phase.

3.3 Handles. Your account handle (username) must be lowercase, alphanumeric, and may contain hyphens. Handles must be between 3 and 30 characters. You may change your handle through your account settings, subject to a cooldown period of 7 days between changes and subject to availability. Previous handles are retained in our system for redirect purposes and cannot be immediately reclaimed by others. A current password confirmation is required to change your handle.

3.4 Email Confirmation. A confirmed email address is required to log in. Upon registration we send a confirmation link to the email address you provide. Confirmation links expire after 24 hours. If you do not confirm your email, you will not be able to access your account until confirmation is complete. Email address changes require confirmation of the new address via a link sent to that address before the change takes effect.

3.5 Account Security. You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account at [email protected]. We are not liable for any loss resulting from unauthorized use of your account.

3.6 Google Sign-In. You may register or log in using your Google account through the Platform's OAuth integration. By doing so, you authorise Soundvia LLC to receive your Google profile information (name, email address, and profile picture) for the purposes of creating or authenticating your account. Google sign-in is subject to Google's own terms and privacy policy. If you sign in with Google using an email address already registered to an existing Soundvia account, the Google credential will be linked to that account.

3.7 One Account Per Person. You may not create multiple personal accounts. We reserve the right to suspend or terminate duplicate accounts.

3.8 Account Types. Soundvia offers the following account types: (a) User - general listener and content creator account; (b) Artist - music creator account, which may be created by a label or distributor on an artist's behalf; (c) Label - partner label account with dedicated panel and API access; (d) Distributor - distribution partner account with dedicated panel access; (e) Staff, Admin, Super Admin - internal moderation and administration accounts not available for public registration.

Label and Distributor accounts are restricted to their dedicated portals and may not access the general user interface. Attempting to log in to the main interface with a Label or Distributor account will result in automatic sign-out.

3.9 Onboarding. New accounts are required to complete an onboarding flow before accessing the full Platform. Onboarding requires you to select at least one genre preference. Your selections are used to personalise your discovery feed and are stored as preference data subject to our Privacy Policy. You may update your onboarding preferences at any time through your account settings.

3.10 Artist Plus Subscription. Soundvia may offer paid subscription plans, including monthly and yearly Artist Plus plans with optional trial periods. Subscription purchase, billing, renewal, cancellation, taxes, and invoice handling are processed by our payment provider.

3.11 Billing, Renewal, and Cancellation. Unless otherwise stated at checkout, Artist Plus renews automatically at the end of each billing cycle until you cancel through the Soundvia billing portal or another supported cancellation flow. Cancellation takes effect at the end of the current paid or trial period unless required otherwise by applicable law.

3.12 Taxes and Pricing. Displayed plan pricing may be exclusive of VAT, GST, sales tax, or similar indirect taxes where applicable. Final charge amount is determined at checkout by billing country and tax rules.

3.13 Artist Plus Gift Purchases. Where enabled, users may purchase one-time Artist Plus gifts (currently 1-month or 3-month durations) and share a redemption link with an intended recipient. Gift checkout is processed by our billing provider and may include promotional codes and automatic tax calculation. Gifts become redeemable only after successful payment.

4. ACCEPTABLE USE

4.1 Permitted Uses. You may use Soundvia to discover, listen to, and share music; upload original music you own or have rights to; post comments and participate in discussions; submit or edit lyrics; participate in Party Sessions; send Direct Messages; interact with other users in accordance with these Terms; and access the public API through a registered Developer App.

4.2 Prohibited Conduct. You agree not to: (a) upload, transmit, or share Content that infringes any copyright, trademark, trade secret, right of publicity, or other intellectual property or proprietary right; (b) upload Content that is unlawful, harassing, defamatory, obscene, pornographic, threatening, abusive, or otherwise objectionable; (c) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity; (d) use bots, scripts, automated tools, streaming farms, or other means to artificially inflate stream counts, follower counts, bump usage, or any other Platform metrics; (e) attempt to gain unauthorized access to any part of the Platform, its servers, or any connected systems; (f) interfere with or disrupt the integrity or performance of the Platform; (g) reverse-engineer, decompile, or disassemble any part of the Platform; (h) scrape, crawl, or otherwise systematically extract data from the Platform without our prior written consent or without using a registered Developer App and a valid API token in accordance with Section 17; (i) upload malware, viruses, ransomware, or any other malicious code; (j) upload deceptive metadata or materially misleading identity information, including false ISRC codes, false UPC codes, or false artist credits; (k) use the Platform for any commercial purpose not expressly authorized in these Terms or a separate written agreement with us; (l) circumvent geographic access restrictions applied by the Platform; (m) abuse the track Bump system, including using multiple accounts to exceed bump limits or bumping tracks you do not own; (n) sell, transfer, or exchange Invite Codes for monetary or non-monetary consideration; (o) falsely accept or submit Secondary Artist credit on a track you have not contributed to, or falsely submit a Secondary Artist credit attributing contributions to a third party without their knowledge; (p) post Comments that are harassing, threatening, defamatory, obscene, or that constitute spam or coordinated abuse; (q) use the @mention feature in Comments to harass, spam, or send unsolicited messages to other users; (r) submit false, plagiarised, or deliberately inaccurate lyrics for any track through the Community Lyrics system; (s) use the Lyric Video Export feature to create, distribute, or monetise content in violation of any third party's rights, or in any manner that exceeds the personal, non-commercial use described in Section 5B; (t) use Party Sessions to coordinate stream manipulation or to broadcast content you do not have the rights to share; (u) send unsolicited, harassing, or abusive Direct Messages or circumvent another user's messaging privacy settings; (v) use a Developer App to abuse the API, extract data at scale beyond your authorised rate limits, or build products that violate these Terms; (w) inject malicious, deceptive, or unsafe content into the Profile Customisation custom CSS field; (w1) use Cherry Select to submit unlawful, abusive, infringing, or automated spam prompts, or to attempt prompt-injection or model abuse intended to bypass Platform safety controls; (x) upload, distribute, or otherwise make available fully AI-generated music on the Platform; (y) upload tracks where core musical elements are AI-generated, including but not limited to AI-generated lead vocals or AI-generated instrumental beats as the primary creative source; (z) use AI to clone, imitate, or synthesise the identifiable voice of a real artist, performer, or other individual without documented prior permission from that person (or their authorised rights holder); (aa) fail to accurately disclose material AI assistance in track metadata or track description, or provide false, misleading, hidden, or intentionally incomplete AI-use disclosures.

5. USER CONTENT AND INTELLECTUAL PROPERTY

5.1 Your Ownership. You retain ownership of the Content you upload to Soundvia. These Terms do not transfer any ownership of your Content to us.

5.2 License Grant to Soundvia LLC. By uploading Content to Soundvia, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, encode, transcode (including to HLS format), cache, reproduce, distribute, stream, display, and make available your Content in connection with operating and improving the Platform. This license continues for as long as your Content remains on the Platform and terminates upon deletion, subject to reasonable technical retention periods.

5.3 Audio Analysis. By uploading audio Content, you consent to our automated analysis of the audio to derive musical features (BPM, key, loudness, duration) and generate an audio fingerprint for content identification and duplicate detection purposes. This analysis does not transfer any rights in your Content.

5.4 Duplicate Detection. The Platform operates an automated duplicate detection system that compares audio fingerprints of newly uploaded tracks against existing content. Where a substantial match is found: (a) if the matching track belongs to the same artist, the newer upload may be silently redirected to the existing track and marked private; (b) if the matching track belongs to a different artist, the newer upload may be removed and the uploader notified via a Platform message identifying the basis for removal. You may appeal a removal by contacting us at [email protected].

5.5 Moral Rights Waiver. To the extent permitted by applicable law, you waive any moral rights you may have in your Content in connection with our exercise of the license granted in Section 5.2.

5.6 Representations and Warranties. By uploading Content, you represent and warrant that: (a) you own or control all rights necessary to grant the license in Section 5.2; (b) your Content does not infringe the rights of any third party; (c) you have obtained all necessary consents, clearances, and licenses from featured artists, producers, songwriters, publishers, and any other rights holders; (d) any ISRC, UPC, or other identifiers you supply are accurate and you are authorized to use them; (e) your Content complies with all applicable laws.

5.7 Soundvia Content. The Platform itself, including its design, software, trademarks, and original content created by us, is owned by or licensed to Soundvia LLC. You may not use our trademarks or branding without our prior written consent.

5.8 Third-Party Content. You acknowledge that third-party content accessible through the Platform is owned by its respective rights holders and is subject to applicable copyright and other laws.

5.9 Tags. When you apply Tags to tracks or releases, you grant us the same license described in Section 5.2 in respect of those Tags. You agree not to apply Tags that are false, misleading, defamatory, or that infringe any third-party rights. Tags are used by the Platform's recommendation and discovery systems and are visible to other users.

5.10 AI-Assisted Music Policy. (a) Prohibited AI Music. Soundvia does not allow fully AI-generated songs. Uploading a track that is generated entirely by AI is prohibited. (b) Prohibited Core Elements. Tracks are also prohibited where key creative elements are AI-generated, including AI-generated lead vocals or AI-generated core beats/instrumentals. (c) Substantial Portion Standard. For this Section, a "substantial portion" includes either: (i) more than 20% of the track's runtime, arrangement, or lyrical/vocal content; or (ii) any material part of the composition that defines primary creative authorship. (d) Indistinguishable Authorship. Content where AI-generated elements are indistinguishable from primary creative authorship may be treated as fully AI-generated and may be removed. (e) Voice Cloning Restriction. AI voice cloning or imitation of a real artist, performer, or individual is prohibited unless you hold explicit, documented prior permission from the relevant rights holder. (f) Limited AI Assistance. Limited AI assistance may be allowed where the human creator remains the primary author of the work (for example, using AI to suggest a mix chain or using minor TTS elements). (g) Mandatory Disclosure Placement. If AI assistance is used, you must clearly and accurately disclose what portions were AI-assisted and to what extent in the track metadata or track description. Disclosures must be plainly visible and not hidden, obscured, or misleading. (h) False Disclosure. False, deceptive, or materially incomplete AI-use disclosure is a violation of these Terms. (i) Enforcement. We may request additional evidence about your production process, remove non-compliant tracks, and suspend or terminate accounts for violations of this Section.

5A. SECONDARY ARTISTS AND FEATURING CREDITS

5A.1 Secondary Artist Credits. Artists may designate Secondary Artists on their tracks to credit featured or contributing performers, songwriters, producers, or other collaborators. Secondary Artist credits are subject to acceptance by the credited party before they appear publicly on the Platform.

5A.2 Notification and Acceptance. When a Secondary Artist credit is submitted, the designated user receives a notification through the Platform. The designated user may accept or decline the credit. Credits that are declined or not actioned do not appear publicly. Accepted credits are displayed on the track's public profile.

5A.3 Accuracy. By submitting a Secondary Artist credit, you represent and warrant that the designated individual has in fact contributed to the track in the stated capacity and has consented to being credited. Submitting false or fraudulent credits may result in account suspension or termination.

5A.4 Label-Managed Tracks. For tracks uploaded by a Label on behalf of artists, Secondary Artist credits may be auto-accepted where the Label has the authority to grant such credits under the applicable partner agreement.

5A.5 Removal. If you are incorrectly credited as a Secondary Artist on a track, you may decline the credit through your account settings or contact us at [email protected] to request removal.

5B. LYRICS AND LYRIC VIDEO EXPORT

5B.1 Artist Lyrics. Primary artists and accepted Secondary Artists may directly add, edit, and synchronise lyrics for tracks they own or are credited on. Lyrics submitted by artists are marked as artist-sourced and are displayed on the track's public page. Artists may lock their track's lyrics to prevent Community Lyrics submissions.

5B.2 Community Lyrics. Where a track does not have artist-sourced synced lyrics and has not been locked, registered users may submit Community Lyrics through the Platform. Community Lyrics submissions are queued for moderation review before they appear publicly. By submitting Community Lyrics, you: (a) represent and warrant that the lyrics are accurate and that you have the right to submit them for display on the Platform; (b) grant Soundvia LLC the license described in Section 5.2 in respect of the submitted lyrics; (c) acknowledge that your submission may be edited, declined, or removed by Platform moderators.

5B.3 Synced Lyrics Format. Lyrics may be submitted in plain text or in timestamp-prefixed format (e.g., [seconds] lyric line) to enable synchronised playback. The Platform also supports word-by-word timestamp data for fine-grained synchronisation. Malformed or deliberately corrupt timestamp formatting may result in the submission being declined.

5B.4 Lyrics Accuracy. You must not submit lyrics you know to be inaccurate, plagiarised from another source, or that infringe the rights of any songwriter, publisher, or lyrics rights holder. Soundvia LLC does not hold synchronisation or mechanical licences for lyrics and makes no warranty as to the accuracy of any lyrics displayed on the Platform.

5B.5 Lyrics Moderation. Soundvia staff may review, edit, approve, or decline any Community Lyrics submission at their discretion. Artist-sourced lyrics are not subject to the moderation queue but may be removed if they are found to infringe third-party rights or violate these Terms.

5B.6 Lyric Video Export. Artists and accepted Secondary Artists may use the Platform's lyric video maker tool to generate a Lyric Video Export. This feature combines a user-supplied visual layer with the track's audio and synced lyrics to produce a downloadable video file. The following conditions apply: (a) You may only generate Lyric Video Exports for tracks on which you are the primary artist or an accepted Secondary Artist; (b) Synced lyrics must be present on the track before a Lyric Video Export can be generated; (c) Lyric Video Export files are provided for personal and promotional use only. You are solely responsible for ensuring that any distribution or publication of the exported file complies with all applicable rights, including synchronisation rights for the underlying composition; (d) Exported files are temporarily stored on Soundvia's servers and are automatically deleted after a short retention window (currently five minutes). We do not guarantee their availability beyond that period; (e) Soundvia LLC grants no additional licences by making the Lyric Video Export feature available. All rights in the exported video file remain with the respective rights holders; (f) You may not use the Lyric Video Export feature to generate content for any third party's tracks without their explicit consent.

5B.6A Entitlement Gates for Lyric Video Tooling. Certain lyric video maker capabilities may require Artist Plus or other qualifying entitlements. As currently configured, this may include Cherry Video access, unlimited preset slots, and priority export lane treatment. We may modify, add, or remove gated features at any time under Section 16.

5B.6B Legacy Donator Dual Entitlement. During migration from donation-based perks to Artist Plus, Legacy Donators may continue to receive selected legacy benefits (including Cherry Video access and limited preset slots) while Artist Plus provides expanded benefits.

5B.7 Removal of Lyrics. We may remove any lyrics from the Platform at any time if we receive a valid copyright notice, if the lyrics are found to violate these Terms, or if the track itself is removed.

5B.8 Cherry Summary (AI Lyrics Insights). The Platform may provide a Cherry Summary for tracks with lyrics. By using this feature, you acknowledge and agree that: (a) Cherry Summary output is generated by an AI model and is provided for informational purposes only; (b) output may include a summary, themes, moods, and an age rating label, and may be inaccurate, incomplete, or subjective; (c) we may process track lyrics through a third-party inference provider to generate this output; (d) Cherry Summary may be unavailable for certain tracks, including where safety filters apply or where inference services are temporarily unavailable; (e) Cherry Summary does not replace human moderation, legal review, or age-classification obligations under applicable law.

5B.9 Cherry Select (AI Recommendation Chat). The Platform may provide Cherry Select as an AI-assisted recommendation chat. By using this feature, you acknowledge and agree that: (a) Cherry Select output is generated by an AI model and is provided for informational and discovery purposes only; (b) generated responses, commentary, and suggested tracks may be inaccurate, incomplete, or unavailable; (c) we may process your prompt text and recommendation context through third-party inference providers to generate responses; (d) we may store Cherry Select message history (including your prompts and generated responses) until you clear that history or delete your account; (e) Cherry Select does not create any promise of recommendation ranking, stream performance, rights clearance, or legal compliance for any suggested content.

5C. ARTIST PICKS

5C.1 Artist Picks Feature. Artists may designate up to three of their own public tracks as Artist Picks. Artist Picks are displayed prominently on the artist's public profile page.

5C.2 Eligibility. Only tracks owned by the artist (where the artist_id matches the artist's account) and publicly visible on the Platform may be designated as Artist Picks. Label-managed tracks that the artist is restricted from editing may not be eligible.

5C.3 Changes. Artists may add or remove Artist Picks at any time through the Artist Hub. The order and selection of Artist Picks is at the artist's discretion, subject to the maximum limit.

5C.4 No Guarantee. Designation as an Artist Pick affects only the display on the artist's own profile and does not guarantee any additional algorithmic promotion, stream counts, or discovery placement.

5D. PROFILE CUSTOMISATION

5D.1 Profile Customisation Feature. Registered users may personalise the appearance of their public profile page through the Profile Customisation settings. Available options include font selection, background colour, text colour, background image upload, background blur, and custom CSS.

5D.2 Custom CSS. You may submit a custom CSS stylesheet to further style your profile page. Custom CSS is subject to the following restrictions: (a) only a defined allowlist of CSS properties is permitted; at-rules (including @import, @keyframes, and @media) are not permitted; (b) CSS is sanitised and scoped to your profile container before display; styles cannot affect other users' pages or the Platform's global interface; (c) content that contains JavaScript, references to external scripts, or otherwise attempts to inject executable code is prohibited and will be rejected; (d) URL references within CSS are restricted to uploaded assets hosted on the Platform and permitted data URI formats; (e) the maximum length of the custom CSS field is 5,000 characters.

5D.3 AI Theme Generation. The Platform provides an AI-assisted theme generation tool that generates custom CSS based on a natural language description you provide. By using this feature: (a) you agree that your prompt text may be transmitted to a third-party AI model API for processing; (b) generated CSS is subject to the same sanitisation and restrictions described in Section 5D.2 before it is applied; (c) generated themes are suggestions only; Soundvia LLC makes no warranty as to the quality, appearance, or suitability of AI-generated CSS; (d) this feature is rate-limited; excessive use may result in temporary restriction.

5D.4 Background Image Upload. You may upload an image to use as your profile background. Uploaded background images must comply with Section 4.2 and the general content standards in Section 5. Images are subject to the same file size limits as other uploads.

5D.5 Social Links. You may add links to external profiles and websites on your public profile page. Links must not point to sites that distribute malware, contain illegal content, or otherwise violate these Terms. We reserve the right to remove social links that violate these restrictions.

5D.6 Removal. We reserve the right to remove or reset Profile Customisation content, including custom CSS and background images, that violates these Terms or that we reasonably determine poses a security risk to other users.

6. RELEASES

6.1 Release Types. Content on the Platform is organized into Releases. The following release type constraints apply: (a) Single - exactly 1 track; (b) EP - between 2 and 5 tracks (inclusive); (c) Album - 6 or more tracks. You may not publish a Release that does not satisfy the track count requirement for its declared release type.

6.2 Visibility. Releases may be set to public or private. Private releases are not publicly discoverable and are accessible only via a direct share link or by the owning artist.

6.3 Share Links. Private or pre-release content may be shared via a secure share token link. You are responsible for controlling who you share these links with.

6.4 Release Dates. You may set a future release date on a track or release. Content with a future release date will not appear in public discovery feeds until that date is reached in the applicable timezone. Release date enforcement is timezone-aware; content may become available progressively across different timezones.

6.5 Label-Managed Releases. Releases created by a Label on your behalf are marked as official and may be subject to label-side controls. Certain metadata fields on label-managed releases may be locked and cannot be edited by the artist account.

6.6 Upcoming Releases on Profile. Artists may opt in to displaying their nearest upcoming unreleased Release or Track on their public profile page through the Artist Hub profile settings. This setting is disabled by default. When enabled, the upcoming release preview is displayed to all visitors of the profile page.

7. STREAMING, VALID STREAMS, AND ANALYTICS

7.1 Stream Counting. Soundvia tracks stream events for analytics purposes. A Valid Stream is a stream event in which more than 50 seconds of a track has been played, as validated by server-side telemetry. Stream counts are displayed on the Platform for informational purposes.

7.2 Heartbeat Validation. The Platform uses a heartbeat mechanism to track listening duration. Client-reported listening time is compared against server-elapsed time to detect and discount implausible or abusive stream reports. Trusted listening time cannot significantly exceed actual elapsed wall-clock time.

7.3 Anti-Abuse. We operate automated anti-abuse controls to detect and exclude manipulated, bot-generated, or otherwise inauthentic stream activity. We reserve the right to recalculate or adjust stream counts at any time. Artificially inflating stream counts is a violation of Section 4.2(d) and may result in account termination.

7.4 Informational Only. Stream counts and analytics data are informational only. During the Beta Phase, stream counts do not create any payment obligations or rights to remuneration.

7.5 Rate Limiting. Stream event endpoints are rate-limited per user, per track, and per IP address. Exceeding rate limits will result in stream events being temporarily rejected. Sustained abuse of stream endpoints may result in account suspension.

7.6 Listening History. The Platform records your listening history and uses it to generate personalised recommendations, a personalised discovery feed, and the History page within your account. Your listening history is not publicly visible to other users. You may review your listening history through the History page in your account. See our Privacy Policy for information on your rights regarding this data.

7.7 Audience Analytics. Artists have access to aggregated, non-personally- identifiable audience analytics for their tracks and releases, including listener counts, stream counts, device type breakdowns, and geographic distributions. These analytics are derived from aggregated stream data and are not attributed to identifiable individual users in the artist- facing display.

7.8 Artist Plus Analytics Surfaces. Artist Plus may include additional analytics modules, including advanced metrics, best-hour insights, and country-level choropleth map visualizations. These are aggregate insights and do not grant access to personal identities of listeners.

7A. COMMENTS

7A.1 Comment Feature. Registered users may post Comments on publicly accessible track pages. Comments are visible to all users who can access the track. Soundvia LLC does not pre-screen Comments but reserves the right to remove any Comment that violates these Terms.

7A.2 Timed Comments. Users may associate a Comment with a specific timestamp in a track (a Timed Comment). Timed Comments are displayed at the relevant position during playback. By submitting a Timed Comment, you agree that the timestamp you provide is accurate and not intended to mislead other users.

7A.3 Mentions. Comments may include @mentions of other registered users. Mentioned users receive a Platform notification. You may not use mentions to harass, spam, or send unsolicited messages. Abuse of the mention feature is a violation of Section 4.2(q) and may result in account restrictions.

7A.4 Replies and Threading. Users may reply to existing Comments to create threaded discussions. The Platform enforces a maximum reply depth. Replies that exceed the permitted depth will be declined.

7A.5 Comment Standards. All Comments must comply with Section 4.2. You agree not to post Comments that: (a) are abusive, threatening, defamatory, or harassing; (b) contain spam or unsolicited commercial messaging; (c) infringe the intellectual property rights of any third party; (d) include personal information about another individual without their consent.

7A.6 Reporting. Users may report Comments that they believe violate these Terms using the in-Platform reporting tool. Reported Comments are reviewed by Soundvia staff. We reserve the right to remove Comments and, in cases of repeated or serious violations, restrict or terminate the posting user's account.

7A.7 Deletion. You may delete your own Comments at any time. Soundvia staff may also delete Comments that violate these Terms. Deleted Comments are replaced with a placeholder notice and are no longer publicly visible, but reply threading associated with the deleted Comment may remain.

7A.8 Rate Limiting. Comment submission endpoints are rate-limited per user and per IP address. Exceeding limits will result in temporary rejection of comment submissions.

7B. PARTY SESSIONS

7B.1 Party Session Feature. Registered users may create or join Party Sessions, which are shared listening sessions in which a group of users listen to the same content simultaneously and in sync. Party Sessions are coordinated by a creator who controls playback, queue, and session settings.

7B.2 Creating a Session. Any registered user may create a Party Session. Upon creation, a unique session code is generated. The creator may share this code with others to invite them to join.

7B.3 Joining a Session. Users may join a Party Session by entering the session code. A user may only participate in one active Party Session at a time; joining a new session will remove the user from any existing session.

7B.4 Creator Role. The user who creates a Party Session holds the creator role. Creators control playback state, queue management, and session membership. Creators may promote guest members to co-creator status, kick members from the session, and disband the session entirely.

7B.5 Session Limits. Party Sessions are subject to a maximum member count (currently 10 members per session). The Platform enforces this limit; joining a full session will be declined.

7B.6 Session Expiry. A Party Session will be automatically disbanded if the creator and all co-creators have been inactive for a defined period (currently 120 seconds). A disbanded session cannot be rejoined.

7B.7 Queue Limits. Party Session queues are subject to item count limits (currently 500 items in the user queue and 500 items in the auto queue, 800 items in the playlist context). Content added to a Party Session queue must be accessible to the creator.

7B.8 Content in Party Sessions. You are responsible for ensuring that content you add to a Party Session queue is content you have the right to access and share with other participants through the Platform. Party Sessions do not grant any additional rights to the content streamed within them.

7B.9 Streams in Party Sessions. Each participant's listening activity within a Party Session is recorded independently for stream counting purposes. Standard Valid Stream rules apply.

7B.10 Prohibited Party Session Conduct. You may not use Party Sessions to: (a) artificially generate stream counts for any track, including by creating sessions with automated participants; (b) broadcast or stream content to which you do not have access rights outside the Platform's own playback infrastructure.

7C. DIRECT MESSAGES

7C.1 Direct Message Feature. Registered users may send Direct Messages to other registered users through the Platform's messaging system. Direct Messages are private and are not visible to other users or to Soundvia staff in their content, except as described in Section 7C.6.

7C.2 End-to-End Encryption Option. The Platform supports an optional end-to-end encryption model for Direct Messages using asymmetric key pairs. Where a user has registered a messaging public key, messages may be encrypted by the sender so that only the intended recipient can read them. Soundvia LLC does not have access to the private keys used for this encryption. Where encryption is not configured by both parties, messages may be stored in plaintext on our servers.

7C.3 Messaging Privacy Settings. Users may control who is permitted to send them Direct Messages through their privacy settings. The available options are: (a) Everyone - any registered user may send you a DM; (b) Friends (mutual follows) - only users who follow you and whom you follow may send you a DM; (c) Nobody - no other user may initiate a DM with you. Attempts to send a DM in violation of the recipient's privacy settings will be rejected by the Platform.

7C.4 Mutual Follow Requirement. Certain messaging privacy configurations require a mutual follow relationship. A mutual follow exists where User A follows User B and User B follows User A.

7C.5 Message Standards. Direct Messages must comply with Section 4.2. You agree not to send messages that are harassing, threatening, unsolicited, or that contain content prohibited under these Terms.

7C.6 Reporting and Safety. If you receive a Direct Message that you believe violates these Terms, you may report it using the in-Platform reporting tools or by contacting us at [email protected]. In the event of a credible report of illegal activity or serious harm, we may cooperate with law enforcement as required by applicable law, including by providing message metadata and, where technically possible and legally required, any accessible message content.

7C.7 System Messages. The Platform may send you automated system messages through the Direct Message interface. System messages are used to notify you of content-related actions, including track removals following copyright review. System messages cannot be replied to.

7C.8 Rate Limiting. Direct Message sending is subject to rate limits. Sending messages at an excessive rate may result in temporary restriction.

8. TRACK PROMOTION - BUMP SYSTEM

8.1 Eligibility. Artists may bump their own public, released tracks to temporarily increase their visibility in recommendation and discovery feeds. Bumping is available only for: (a) tracks you own (artist_id matches your account); (b) tracks that are publicly visible and whose release date has passed; (c) tracks that belong to a public, released Release; (d) tracks not created by or on behalf of a Label (label-managed tracks cannot be bumped).

8.2 Bump Limits. Each user may have a limited number of active bumps at any one time. The default limit is 1 concurrent active bump; users with elevated roles (Artist, Staff, Admin, Super Admin) may have a higher limit of 2 concurrent active bumps. Artist Plus subscribers may have an increased active bump limit (currently up to 5). These limits are subject to change.

8.3 Bump Duration. A bump is active for 48 hours from the time it is applied. After expiry, the track returns to its organic position in feeds. You cannot bump the same track again until the prior bump expires.

8.4 Cooldown. If all bump slots are occupied, a cooldown is in effect until the earliest active bump expires.

8.5 Prohibited Bump Conduct. You may not use alternate accounts, automation, or any other means to circumvent bump limits. Doing so is a violation of Section 4.2(d) and 4.2(m).

8.6 Bump Visibility. Bumped tracks are inserted into discovery feeds alongside organically recommended content. The Platform does not separately label bumped tracks in the user interface as of the current version.

8.7 No Guarantee. A bump increases the probability of a track appearing in discovery feeds but does not guarantee a specific number of impressions or streams.

9. COPYRIGHT AND NOTICE-AND-TAKEDOWN

9.1 Copyright Policy. Soundvia LLC respects intellectual property rights and complies with applicable copyright law, including the Digital Millennium Copyright Act (DMCA) in the United States and the EU Copyright Directive (Directive 2019/790) in the European Union. We refer to these reports as DMCA takedown notices in the U.S. and copyright claim/takedown notices outside the U.S.

9.2 Reporting Infringement. If you believe that Content on the Platform infringes your copyright, please submit a DMCA takedown notice (U.S.) or copyright claim/takedown notice (outside the U.S.) via soundvia.eu/dmca or by emailing [email protected]. Your notice must include: (a) identification of the copyrighted work you claim has been infringed; (b) identification of the infringing material and its location on the Platform (including the URL); (c) your contact information (name, address, email, telephone); (d) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner; (f) your physical or electronic signature.

9.3 Effect of Accepted Notices (Takedown Mode). Upon accepting a valid DMCA takedown notice (U.S.) or copyright claim/takedown notice (outside the U.S.), we may place the affected content into "takedown mode" instead of immediate deletion. Takedown mode may include: (a) setting the affected Release and related tracks to private; (b) disabling public playback, indexing, and share-link generation; (c) flagging the affected Release/tracks with takedown status metadata; (d) disabling artist-side editing, publishing, deletion, and other management actions for the affected content until resolution. The affected artist/user is notified in-product and may also receive email updates.

9.4 Counter-Notice Process and Deadline. If you believe a takedown was made in error, you may submit a counter-notice through our Copyright Center (soundvia.eu/dmca/center) and the notice-specific counter route. Counter-notices must include complete contact details, required legal statements, and an electronic signature. Where applicable, if no valid counter-notice is submitted within 14 days after takedown mode begins, we may permanently delete the affected content and related delivery assets.

9.5 Counter Review Outcomes. Counter-notices are reviewed by staff. If a counter-notice is accepted, we may restore the affected content state from pre-takedown records where feasible. If rejected, takedown mode may remain active and further enforcement may follow. We may notify both the complainant and the uploader of counter outcomes by in-product notice and/or email.

9.6 Repeat Infringers. Soundvia LLC will terminate the accounts of repeat infringers in appropriate circumstances.

9.7 Safe Harbor and Platform Role. Soundvia LLC acts as a hosting intermediary and not as a court or final adjudicator of ownership disputes. We do not provide legal advice. We process notices, counter-notices, and related enforcement actions in our discretion to comply with applicable law, risk controls, and platform integrity requirements.

10. ARTIST CLAIM SYSTEM

10.1 Unclaimed Profiles. Artist profiles created by labels or distributors on behalf of an artist may be claimed by the artist through our artist claim process.

10.2 Claim Submission. Users may submit a claim to be associated with an unclaimed artist plusfile by providing a reason. Label-connected claims are reviewed by the label; all others are reviewed by Soundvia staff.

10.3 Effect of Approved Claims. Upon approval: (a) tracks and releases associated with the claimed profile are reassigned to the claimant's account; (b) the claimant's role is updated to Artist; (c) the previously unclaimed profile is deactivated and merged; (d) label-managed Content retains its source designation and may remain subject to label edit restrictions (claimant_cannot_edit flag).

10.4 Auto-Escalation. Claims pending for 14 days or more without label action are automatically escalated for staff review.

10.5 False Claims. Submitting false or fraudulent claims may result in account termination and may expose you to legal liability.

11. LABEL AND DISTRIBUTOR PARTNERS

11.1 Partner Agreements. Labels must enter into a separate Beta Phase Content License & Promotional Agreement with Soundvia LLC (available in the label panel) before accessing partner features. These Terms apply in addition to any such agreement.

11.2 Contract Requirement. Label panel features, including track uploads, bulk uploads, API uploads, and artist management, are locked until a signed contract is on file. Electronic signature is required via the in-panel signing flow.

11.3 API Access. Labels may access Soundvia's upload API using a Bearer token. API tokens must be kept confidential. Tokens can be regenerated at any time from the label panel. We may revoke API access at any time for violation of these Terms or partner agreements.

11.4 Asynchronous Upload Processing. API uploads are processed asynchronously via a task queue. A task ID is returned immediately upon submission; task status can be polled via the task status endpoint. Processing includes audio transcoding to HLS and automated audio analysis including fingerprint generation and duplicate detection.

11.5 DDEX Support. Distributor partners may submit content via DDEX ERN XML manifests within ZIP archives. Metadata is parsed from XML files and matched to audio files by filename reference.

11.6 Content Responsibility. Labels and Distributors are solely responsible for ensuring they hold all necessary rights to content uploaded on behalf of artists. Uploading content without appropriate rights authorization is a violation of these Terms and the partner agreement.

11.7 Master Lock. For catalog integrity, Soundvia LLC may apply a master lock to official label-uploaded tracks, restricting artist-side editing of canonical audio masters and locked metadata fields.

11.8 Label Artist Login. Labels may log in to the Platform interface as an artist account they manage, subject to the restrictions in their partner agreement. Actions taken while logged in as an artist account are attributable to the label.

12. GEOGRAPHIC ACCESS RESTRICTIONS

12.1 Soundvia LLC restricts access to the Platform from certain geographic regions based on legal, regulatory, or operational requirements. Users in restricted regions will be redirected to an unavailability page.

12.2 Geographic determination is made using country codes supplied by CDN request headers. We do not perform precise IP-based geolocation.

12.3 API endpoints in restricted regions return a 451 (Unavailable For Legal Reasons) status code.

12.4 If you believe you have been incorrectly blocked, contact us at [email protected].

13. PRIVACY AND PUSH NOTIFICATIONS

13.1 Privacy Policy. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read our Privacy Policy carefully.

13.2 Cookies. We use strictly necessary and functional cookies as described in the Privacy Policy. We do not use advertising or cross-site tracking cookies.

13.3 Recommendations. The Platform uses automated processing of your listening history, genre preferences, tag preferences, and followed artist activity to generate personalised music recommendations and discovery feeds. See the Privacy Policy for details on your rights in relation to this profiling. You may update your discovery preferences at any time through the onboarding settings in your account.

13.4 Cherry Summary Processing. Where available, the Cherry Summary feature uses automated processing of track lyrics to generate AI-assisted insights (summary, themes, moods, and age rating). See the Privacy Policy for details on processing, retention, and third-party providers.

13.4A Cherry Select Processing. Where available, Cherry Select uses automated processing of your prompt text and recommendation context to generate AI-assisted recommendation chat responses and suggested tracks. See the Privacy Policy for processing details, retention, and third-party providers.

13.5 Push Notifications. You may opt in to browser-based push notifications through your account settings. Push notifications are delivered using the Web Push protocol and VAPID keys operated by Soundvia LLC. By enabling push notifications, you consent to receiving notifications about activity on your account, including follows, playlist additions, release saves, comment mentions, comment replies, lyric submission updates, feature request updates, and account messages. You may disable push notifications or adjust notification category preferences at any time through your account settings. Disabling push notifications does not affect in-Platform notification delivery.

13.6 Notification Inbox. The Platform maintains an in-Platform notification inbox. Notifications are categorised by type (mentions, follows, release saves, playlist additions, comments, collabs, and general updates) and may be filtered within the inbox. All notifications are marked as read in bulk or individually at your discretion.

13.7 Artist Plus Analytics Tips. Where enabled, the Platform may generate AI- assisted analytics tips based on aggregate account metrics. These tips are informational only and do not constitute financial, legal, or business advice.

14. LIBRARY AND SAVED CONTENT

14.1 Library Feature. Registered users may save public Releases and public Playlists to their personal Library. Saved items appear in the user's Library view and may be reordered by the user using drag-and-drop ordering that is persisted to their account.

14.2 Saving Releases. When you save a Release to your Library, the Release's artist may receive a notification informing them that their Release was saved. This notification includes your display name but does not disclose any other personal information.

14.3 Saving Playlists. When you save a public Playlist created by another user to your Library, a record of that save is maintained in your account. The playlist owner does not currently receive a notification upon a playlist being saved by another user.

14.4 Availability. Saved items remain in your Library as long as the underlying content is publicly accessible. If a Release or Playlist is deleted, made private, or otherwise becomes inaccessible, it will no longer be playable from your Library. We do not guarantee continued access to saved third-party content.

14.5 No Ownership. Saving a Release or Playlist to your Library does not constitute a purchase, licence, or claim to ownership of that content. It is a convenience feature for organising content you wish to revisit.

14.6 Own Playlists. Playlists you create are automatically visible in your Library regardless of whether you have explicitly saved them. Deleting a playlist removes it from your Library and from all users who have saved it.

14A. PRE-SAVE

14A.1 Pre-Save Feature. Where a public Release has a future release date set, registered users may Pre-Save that Release. Pre-saving registers your intent to add the Release to your Library when it becomes available.

14A.2 Automatic Conversion. When you are logged in to the Platform or upon a periodic check, any Pre-Saved Release whose release date has been reached in your detected timezone is automatically converted to a Library save. The Release is then accessible in your Library in the same manner as a manually saved item.

14A.3 Artist Notification. Artists may receive notifications when users Pre-Save their upcoming Releases. These notifications include the display name of the user who Pre-Saved but no other personal information.

14A.4 Cancellation. You may remove a Pre-Save at any time by navigating to the Release's Pre-Save page. Removing a Pre-Save will not affect any already- converted Library saves.

14A.5 No Guarantee. Pre-Saving a Release does not guarantee the Release will be published on its stated release date or at all. We are not liable for changes to release schedules made by artists or labels.

14B. ARTIST PLUS SUBSCRIPTION TERMS

14B.1 Scope of Service. Artist Plus is a subscription entitlement layer that may include enhanced creator features such as priority export queue lane, Cherry Video access, unlimited lyric video preset slots, premium lyric marketplace preset access, advanced analytics surfaces, increased bump limits, unlimited upload minutes, Artist Plus badge display, and verification badge treatment where configured. Additional feature flags may be enabled for Artist Plus accounts during product rollout (for example bulk preset libraries, enhanced playlist automation, early-access feature toggles, and collaboration-seat tooling). Feature availability may vary by account status, region, and current product configuration.

14B.2 Free Trial. Artist Plus may include a free-trial period (currently 7 days) where configured. If you do not cancel before the trial ends, your paid subscription begins automatically.

14B.3 Billing Provider. Payment processing is handled by third-party billing infrastructure. We do not store full card numbers or full payment method credentials on Soundvia application servers.

14B.4 Refunds. Except where required by applicable law, subscription fees are non-refundable once a billing period has started.

14B.5 Suspension or Termination. We may suspend or revoke Artist Plus entitlements if we detect payment failure, fraud, abuse, chargeback risk, or serious Terms violations.

14B.6 Artist Plus Gifts. Where available, users may purchase one-time Artist Plus gifts for eligible recipients. Gift links may be redeemed only once, may be restricted to a designated recipient account, and may not be redeemed until payment is confirmed. Redeeming a gift grants a time- limited Artist Plus entitlement window and may extend an already-active Artist Plus window where supported by current product logic. Gift access periods do not by themselves create a recurring paid subscription unless the recipient separately starts one.

14B.7 Entitlement and Lifecycle State. Artist Plus status may include states such as active, trialing, incomplete, canceled, past_due, unpaid, or gifted access. We may synchronize entitlement state using billing webhook events, customer/subscription identifiers, and account metadata to keep account access accurate.

14B.8 Lifecycle Messaging. Where enabled, we may send in-Platform notices, direct-message gift notices, and/or email notices related to Artist Plus, including purchase confirmations, trial start notices, subscription end reminders, gifted-period ending reminders, and gift redemption updates. Delivery timing may vary and is not guaranteed.

15. THIRD-PARTY LINKS AND SERVICES

The Platform may contain links to or integrations with third-party websites or services. We are not responsible for the content, privacy practices, or terms of any third-party sites or services. Your use of third-party services is at your own risk and subject to those third parties' terms.

16. AVAILABILITY AND MODIFICATIONS

16.1 Availability. We aim to keep Soundvia available but do not guarantee uninterrupted access. We may suspend, limit, or terminate access to all or part of the Platform for maintenance, security, or other operational reasons without notice.

16.2 Modifications. We may modify or discontinue any feature or functionality of the Platform at any time.

16.3 Changes to Terms. We may update these Terms from time to time. We will notify you of material changes by posting an updated version on the Platform and updating the "Last Updated" date above. Your continued use of the Platform after the effective date of the revised Terms constitutes your acceptance. If you do not agree to the revised Terms, you must stop using the Platform.

17. DEVELOPER API

17.1 Developer Portal. Registered users may access the Soundvia Developer Portal at soundvia.eu/developer to register Developer Apps. A Developer App is a named application that may access the Soundvia public API using a Bearer token.

17.2 App Registration. Each user may register up to 30 Developer Apps. Apps must have a unique name per account. You may create an API token for each app through the Developer Portal. Tokens are long-lived and must be kept confidential. You may regenerate a token at any time, which immediately invalidates the previous token.

17.3 API Access Tiers. Developer Apps operate under one of two tiers: (a) Default - 180 requests per minute and 12 MB of response data per minute; (b) Approved - 6,000 requests per minute and 1 GB of response data per minute. Approved tier requires verification, as described in Section 17.4.

17.4 Verification. You may request verification of a Developer App through the Developer Portal. Verification requests are reviewed by Soundvia staff. Verification grants access to the Approved tier. We may approve, decline, or revoke verification at our discretion. Grounds for declining or revoking verification include, but are not limited to, violation of these Terms, harmful use cases, and excessive or abusive API consumption.

17.5 Rate Limits. API requests are tracked per app per 60-second window. If you exceed your tier's request or bandwidth limits, subsequent requests will receive a 429 (Too Many Requests) response with a Retry-After header. You must respect rate limit responses.

17.6 Permitted API Use. You may use the Soundvia API to: (a) build applications that display or surface Soundvia content to users; (b) integrate Soundvia data into third-party tools and services in a manner consistent with these Terms; (c) retrieve public track, release, artist, playlist, and search data.

17.7 Prohibited API Use. You may not use the Soundvia API to: (a) extract data at a scale or frequency that adversely affects Platform performance or violates rate limits; (b) resell or redistribute raw API data as a standalone data product; (c) build products or services that compete directly with the Soundvia Platform without our prior written consent; (d) circumvent any access control, authentication, or geographic restriction applied by the Platform; (e) generate artificial stream events, including through automated playback of the HLS audio endpoints.

17.8 API Usage Logging. All API requests are logged, including the endpoint called, HTTP method, response status code, response size, and timestamp. Logs are retained for 365 days and are accessible to Soundvia staff and, in aggregate, to the app owner through the Developer Portal.

17.9 Token Revocation. We reserve the right to revoke any API token at any time without notice if we determine it is being used in violation of these Terms or in a manner that harms the Platform or its users.

17.10 No Warranty. The API is provided on an "as is" basis. We do not guarantee API uptime, response times, or the continued availability of any specific endpoint or data field.

17.11 OAuth Authorization Framework. The Platform provides first-party OAuth authorization endpoints for Developer Apps, including authorization, token issuance, token refresh, token inspection, and token revocation. OAuth access is scope-based and limited to permissions you approve at the consent screen.

17.12 OAuth Scopes and Access Control. OAuth scopes may include profile, email, library, playlists, listening history, follows, notifications, playback control, and comment posting permissions. A Developer App may only access data/actions that match the granted scopes.

17.13 OAuth Token Lifecycle. Authorization codes are short-lived and single-use. Access tokens are time-limited. Refresh tokens may be issued to obtain replacement access tokens, subject to expiry and revocation. We may revoke tokens at any time for security, abuse prevention, legal compliance, or Terms violations.

17.14 User Responsibility for App Authorization. You are responsible for reviewing app identity, requested scopes, and redirect URI before approving OAuth access. If you no longer trust an app, you should revoke its token access immediately.

17.15 OAuth Security and Availability. We may reject, limit, or revoke OAuth requests where client credentials are invalid, redirect URI validation fails, scopes are invalid, or abuse/security risks are detected.

18. BETA PHASE NOTICE

18.1 Soundvia LLC is currently operating in a Beta Phase. During the Beta Phase: (a) the Platform is provided for promotional and testing purposes; (b) no royalties, payments, or revenue shares are owed or payable to users, artists, labels, or distributors; (c) stream counts do not create any implied right to payment or remuneration; (d) features, services, and availability may change at any time without notice; (e) we provide no uptime guarantees.

18.2 Transition. We will provide at least 30 days' notice before transitioning from the Beta Phase to a monetized model, at which point new terms regarding royalties and revenue will apply and must be agreed to separately.

19. TERMINATION AND ACCOUNT DELETION

19.1 By You. You may delete your account at any time through your account settings. Deleting your account requires confirmation of your current password. Upon deletion, your Content and personal data will be removed subject to our Privacy Policy and any legal retention requirements. Deleting your account will also remove all your tracks, releases, playlists, comments, and lyrics from the Platform.

19.2 By Us. We may suspend or terminate your account, with or without notice, if we believe you have violated these Terms, applicable law, or pose a risk to other users or the Platform. Grounds for termination include but are not limited to: stream manipulation, fraudulent claims, repeated copyright infringement, abuse of the bump system, abuse of the invite system, submitting false Secondary Artist credits, posting abusive or harassing Comments, submitting false or plagiarised Community Lyrics, abusing Party Sessions, sending harassing Direct Messages, injecting malicious content through Profile Customisation, abusing the Developer API, and uploading prohibited content.

19.3 Effect of Termination. Upon termination, your right to access the Platform ceases immediately. Sections that by their nature should survive termination shall survive, including Sections 5 (excluding 5.2), 5A, 5B (excluding 5B.2(b)), 9, 16, 20, 21, and 22.

20. DISCLAIMERS AND LIMITATION OF LIABILITY

20.1 "As Is" Basis. THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION.

20.2 AI-Generated Content. THE AI THEME GENERATION FEATURE AND ANY OTHER AI-ASSISTED FEATURES ON THE PLATFORM ARE PROVIDED WITHOUT WARRANTY OF ANY KIND AS TO ACCURACY, QUALITY, OR FITNESS FOR PURPOSE. AI-GENERATED OUTPUT IS SUGGESTIONS ONLY AND MAY CONTAIN ERRORS. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND APPROVING ANY AI-GENERATED CONTENT BEFORE APPLYING IT TO YOUR ACCOUNT.

20.2A Cherry Summary and Cherry Select. WITHOUT LIMITING SECTION 20.2, CHERRY SUMMARY AND CHERRY SELECT OUTPUT IS PROVIDED "AS IS" FOR INFORMATIONAL AND DISCOVERY PURPOSES AND MAY BE INACCURATE, INCOMPLETE, OR SUBJECTIVE. YOU REMAIN SOLELY RESPONSIBLE FOR RIGHTS CLEARANCE, LEGAL COMPLIANCE, AGE-RATING OBLIGATIONS, AND ANY DECISIONS YOU MAKE BASED ON SUCH OUTPUT.

20.3 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOUNDVIA LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF STREAMS, LOSS OF DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

20.4 Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOUNDVIA LLC'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO SOUNDVIA LLC IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) USD $10.00.

20.5 Jurisdictional Variations. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot lawfully be limited.

21. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Soundvia LLC and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Platform; (b) your Content; (c) your violation of these Terms; (d) your violation of any third-party rights, including intellectual property rights; (e) any false or inaccurate information you provide, including false artist claims, inaccurate rights representations, or false Secondary Artist credits; (f) any Comments you post on the Platform; (g) any lyrics you submit through the Community Lyrics system; (h) any distribution or publication of a Lyric Video Export that infringes the rights of any third party; (i) any content you transmit through Party Sessions or Direct Messages; (j) any application you build using the Developer API; (k) any content you introduce through the Profile Customisation feature, including custom CSS or background images.

22. DISPUTE RESOLUTION AND ARBITRATION

22.1 Good-Faith Resolution. Before initiating any formal proceeding, you agree to contact us first at [email protected] and give us a reasonable opportunity to resolve the dispute. We commit to making a good-faith effort to resolve disputes through direct communication within 30 days of receiving written notice.

22.2 Binding Arbitration. If a dispute cannot be resolved through good-faith negotiation under Section 22.1, you and Soundvia LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform — including questions of arbitrability — shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, or its Commercial Arbitration Rules where applicable. The arbitration shall be conducted in the English language. Proceedings may be conducted remotely where the AAA rules permit. The arbitrator's award shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

22.3 Governing Law and Seat. These Terms and any arbitration conducted hereunder are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law principles. The seat of arbitration shall be Sheridan, Wyoming, USA.

22.4 Class Action Waiver. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND SOUNDVIA LLC EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, CONSOLIDATED ARBITRATION, REPRESENTATIVE ACTION, OR ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. ALL CLAIMS MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY.

22.5 Exceptions. Nothing in this Section prevents either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration. Claims that are within the jurisdiction of a small claims court may be brought in that court in lieu of arbitration.

22.6 EU Consumer Rights. Notwithstanding Sections 22.2 through 22.4, if you are a consumer resident in the European Economic Area, you retain all rights afforded to you under mandatory consumer protection laws of your country of residence, which cannot be waived by these Terms, including any right to bring claims before the courts of your country of residence. You may also use the EU Online Dispute Resolution platform at: https://ec.europa.eu/consumers/odr/

22.7 UK Users. If you are a consumer resident in the United Kingdom, you retain all rights afforded under applicable UK consumer law, and nothing in these Terms affects those rights.

23. GENERAL PROVISIONS

23.1 Entire Agreement. These Terms, together with the Privacy Policy and any applicable partner agreements, constitute the entire agreement between you and Soundvia LLC regarding your use of the Platform.

23.2 Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

23.3 Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

23.4 Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. Soundvia LLC may assign its rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.

23.5 Language. These Terms are written in English. In the event of any conflict between an English version and a translated version, the English version shall prevail to the extent permitted by applicable law.

23.6 Contact. For questions about these Terms, contact us at: Email: [email protected] Website: soundvia.eu

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